Refunds / Cancellation policy
Terms & Conditions
Cancellations / rescheduling up to 12 hours in advance are fully refundable
Cancellations / rescheduling 12 hours to 4 hours are 50% refundable
Cancellations / rescheduling under 4 hours are non-refundable.
Appointments can be rebooked for another time following a cancellation.
Disclaimer
Please note: This is not a mental health service. If you have concerns about your mental health please contact your GP. If you are having thoughts of harming yourself, please present yourself at the Emergency Department of your local hospital, or phone the Samaritans on 116 123.